Privacy Policy

Jiangsu Reliance New Energy Technology Co., Ltd. (hereinafter referred to as "Reliance") is committed to protecting your personal data. Reliance will ensure that its policies and practices regarding the collection, use, retention, transfer, and access of personal data comply with the provisions of the Personal Information Protection Law of the People's Republic of China (hereinafter referred to as the "Personal Information Protection Law"). This Privacy Policy (hereinafter referred to as the "Policy") explains what kind of information about you is collected by Reliance and how it is handled. By using this website, you acknowledge and agree to be bound by the terms of this Policy. Reliance reserves the right to modify and update the Policy from time to time and will display any such changes on this web page. Therefore, please check this web page before each use of this website.

1. Collection of Information

When you visit this website, Reliance will record your network address and obtain rough basic personal information, but it will not collect any information that can identify an individual. Since your Internet provider address needs to be recognized by Reliance's servers, Reliance may also collect some information about you when you visit this website. Cookies used in any part of this website (if any) will not be deployed to collect personally identifiable information.

In order to inquire about Reliance and its products, Reliance will need to collect your personally identifiable information, including but not limited to: your full name, phone number, and email address. Reliance will retain your personal data for as long as necessary to achieve the specific purposes for which the data was collected or for purposes directly related to such specific purposes. If you refuse to provide the above information or provide incomplete or incorrect information, it may result in you being denied access to certain services or functions of this website, or may make it impossible for Reliance to process any inquiries you are making.

2. Use of Information

You agree that Reliance may use and retain the personal information you provide to Reliance for the following purposes and other purposes agreed upon between you and Reliance or as required by applicable laws, rules, or regulations from time to time:
(a) To process your inquiries;
(b) To contact you regarding your inquiries;
(c) To verify your identity;
(d) To better understand the network preferences of website users so that Reliance can provide better services that meet your needs;
(e) To market Reliance products;
(f) To send you details of services or information that Reliance believes may be of interest to you;
(g) To achieve any other purposes directly related to any of the above purposes.

You can request to stop receiving marketing materials at any time and free of charge by sending an email to info@reliance-battery.com explaining the matter.

3. Data Protection

In general, your personal information will be kept confidential and will not be disclosed to any other person without your consent. If Reliance is required by law to disclose your personal information, your personal information may also be disclosed through corresponding judicial procedures.

4. Access to Personal Information

According to the provisions of the Personal Information Protection Law, you have the right to check whether Reliance holds information about you and have the right to access such information. If any such information is incorrect or inaccurate, you have the right to correct or update it. Requests to access or correct personal information should be sent via email to info@reliance-battery.com.

5. Minors

If you are under 18 years of age or have not reached the legal age in your country, please do not attempt to send any personally identifiable information to Reliance without the consent of your parents or guardians.

6. Questions and Suggestions

If you have any questions or suggestions, please contact Reliance at the email address: info@reliance-battery.com